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Republic of Fiji · Ministry of Environment & Climate Change · Department of Environment — CITES Management Authority
Convention on International Trade in Endangered Species of Wild Fauna and Flora

CITES E-Portal

Bula and welcome. Fiji’s official gateway for the lawful, sustainable trade of protected wildlife.

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Platform Statistics

By the Numbers

0 Permits processed
0 Digital Processing
Application Process

How It Works

From account creation to receiving your permit — four simple steps.

Create Account

Register with your email and verify your identity to access the portal.

Submit Application

Complete the permit form and upload required supporting documents.

Officer Review

CITES officers review your submission. Track status updates in real time.

Receive Permit or Certificate

For Forms 1 & 2 (permits): once approved, a signed official PDF is delivered directly to you. For Forms 5 & 6 (registrations): pay the processing fee after approval, upload your receipt, and your certificate is issued once payment is verified.

Platform

Built for Pacific Conservation

End-to-end digital compliance management — secure, transparent, and accessible from anywhere in Fiji and the Pacific.

End-to-End Workflow

Multi-level officer review with automated email notifications at every stage and a complete audit trail from submission to issuance.

Official Digital Permits

Approved permits are generated as tamper-evident signed PDFs and delivered directly to the applicant upon approval.

Fully Responsive

Optimised for all devices. Manage applications from anywhere in the world.

Help Centre

Frequently Asked Questions

Everything you need to know about applying for permits and using the CITES E-Portal.

Do I need to create an account before I can apply?
Accounts

Yes — you need a free account to submit any permit application. Registration takes only a few minutes. Go to the Register page, fill in your name, email, and password, choose Individual or Company, and submit. After registering, check your inbox for a verification email and click the activation link — your account is activated instantly and you can log in straight away.

What's the difference between an Individual and a Company account?
Accounts

Individual accounts are for private persons applying in their own name. They can apply for CITES Permits (Form 1) and EPSA Permits (Form 2).

Company accounts are for businesses and organisations. In addition to Forms 1 and 2, companies can also apply for a Trade Registration Certificate (Form 5) and a Captive Breeding / Propagation Certificate (Form 6). Company accounts must upload six registration documents at sign-up.

How do I activate my account after registering?
Accounts

After submitting your registration, a verification email is sent to the address you provided. Open it and click the "Activate My Account" link — your account is activated immediately and you can log in right away.

Didn't receive the email? Check your spam or junk folder first. If it's still not there, contact the Department of Environment and a staff member can activate your account manually.

I forgot my password — how do I reset it?
Accounts

On the Sign In page, click "Forgot Password?". Enter your registered email address and click the button. You'll receive a password reset link in your inbox — click it, set a new password, and you're in. If the email doesn't arrive within a few minutes, check your spam or junk folder.

How long does it take to get a permit approved?
Applications

Processing times depend on the application type:

Coral Export & Tabua permits (Form 1)5 working days after submission.

Research permits (Forms 1 & 2)21 working days after submission.

Trade Registration (Form 5) & Captive Breeding (Form 6)21 working days after your payment receipt is verified.

Missing documents or incomplete information will delay processing. Check your application status at any time from your dashboard.

Can I edit my application after I've submitted it?
Applications

No — once submitted, you cannot edit your application yourself. However, if a reviewing officer finds something that needs to be changed, they will send your application back to you with the status "Resubmission Required". You'll get an email with their comments, and you can log in to make the changes and resubmit.

If you made a serious error, contact the Department of Environment as soon as possible.

My application was sent back to me — what do I do?
Applications

When your application status changes to "Resubmission Required", a yellow alert banner will appear at the top of your dashboard with the reviewer's comments. Read them carefully, then:

1. Click "Resubmit Now" in the banner.
2. Your original application opens with all your previous data still in place — only change what the reviewer flagged.
3. Upload any missing or corrected documents.
4. Tick the declaration and click Submit again.

Your application goes back into the review queue and the reviewer will be notified.

Can I submit more than one application at the same time?
Applications

Yes. You can have multiple applications in progress at the same time across different form types. For example, you could submit a CITES Permit application (Form 1) and a Trade Registration application (Form 5) simultaneously. Each application is reviewed independently.

How do I know which documents I need to upload?
Applications

Before starting any application, click the "View Checklist" button on the relevant form card on your dashboard. It shows the full list of required documents for that form type.

For Form 1, the required documents also depend on the Application Category you select at Step 5 (e.g. Coral Export, Tabua Import). The checklist updates automatically once you choose a category.

How do I pay for a Trade or Company Registration Certificate?
Payments

Payment for Form 5 and Form 6 certificates is a two-step process:

1. After staff approve your application, you'll receive a Proforma Invoice by email showing the fee amount and bank account details.
2. Pay the invoice at your bank and ask for a stamped bank receipt (remittance slip).
3. Log back in to the portal — a blue banner on your dashboard will prompt you to upload your payment receipt.
4. Upload the scanned receipt. Staff will verify it, usually within 1–2 business days, and your certificate will be issued automatically.

My payment receipt was rejected — what should I do?
Payments

You will receive an email explaining why your receipt was rejected — common reasons include:

• The image was too blurry or dark to read clearly.
• The amount paid did not match the invoice total.
• The bank stamp was missing or not visible.

Log in to your dashboard, check the rejection reason, and upload a clear, complete copy of the correct receipt. Make sure the amount, bank stamp, and date are all clearly visible.

Where do I find my invoice and how much do I owe?
Payments

After your Form 5 or Form 6 application is approved, the portal automatically generates a Proforma Invoice and emails it to you. You can also see the invoice details in the blue alert banner on your dashboard.

Current processing fees:

Export permits (Form 1 — coral, tabua, research)FJD $30.08

Import permits (Form 1 — tabua, orchids)FJD $15.06

Trade Registration (Form 5) & Captive Breeding (Form 6)FJD $15.06

Non-CITES Research permits (Form 2)No fee

Pay by bank transfer to: Department of Environment, BSP Bank Account #87414614. Use "CITES – [Your Name]" as the narration. Alternatively, pay in person at the cashier window (8:30 AM – 1:00 PM weekdays).

Where do I download my approved permit?
Permits

When your permit is approved, it is automatically emailed to the address on your account as a PDF attachment. You can also download it at any time from your dashboard:

1. Log in and go to your Dashboard.
2. Click "Review My Applications" to expand the table.
3. Find the approved application and click the "Download Permit" button in the Actions column.

My permit is expiring soon — how do I renew?
Permits

For Trade Registration (Form 5) and Captive Breeding (Form 6) certificates, you can renew online. If you apply within 90 days of your current certificate's expiry date, the system automatically detects the renewal and simplifies the process — you only need to upload a new payment receipt. All your previous company details and documents carry over automatically.

For CITES Permits (Form 1) and EPSA Permits (Form 2), each trade requires a fresh application — permits are not renewed, they are re-applied for.

The portal will send you a reminder email approximately 30 days before your registration expires.

What is an Auth ID and where do I find it on my permit?
Permits

An Auth ID is a unique security code that is printed on every official permit and certificate issued by this portal. It appears on the document's official seal in this format: XXXX-XXXX-XXXX-XXXX-XXXX.

Anyone can enter this code on the Verify Permit page to instantly confirm the document is genuine and currently valid — no login required.

Can anyone verify that my permit is genuine?
Permits

Yes. The Verify Permit page is publicly accessible — no account or login is needed. Anyone can enter the Auth ID printed on your permit to instantly confirm it was genuinely issued by the Department of Environment, Fiji, and that it is currently within its validity period.

This allows customs officers, trading partners, and other authorities to verify your documents on the spot.

Does my business need a Trade Registration Certificate before applying for a permit?
Companies

A Trade Registration Certificate (Form 5) is required for any business or individual who commercially trades in CITES-listed or EPSA-listed wildlife products. This is an annual registration that must be kept current.

If you are only making occasional, non-commercial trades (e.g. a one-time personal export), you may be able to apply directly for a CITES Permit (Form 1) without a trade registration. Contact the Department of Environment if you are unsure which applies to your situation.

What is a Captive Breeding / Propagation Certificate (Form 6) for?
Companies

A Captive Breeding / Propagation Certificate is required for organisations that breed protected animal species in captivity (for example, a turtle sanctuary or a tropical fish farm), or that artificially propagate protected plant species (for example, a nursery growing protected orchids).

The certificate confirms that your facility is registered and approved by the Department of Environment. It is renewed annually and is only available to Company accounts. Apply using Form 6 from your dashboard.

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Ready to Submit Your Application?

Create your account and submit your first permit application today. Our CITES officers are ready to process your request.